Who we are

We are Fulbeck Workshop. Our website address is: https://fulbeckworkshop.co.uk.

What personal data we collect and why we collect it

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Shop

We use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, email address, postal address and phone number. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, postal address and phone number.

Newsletter

If you sign up to our newsletter then we will ask you for your e-mail address. This is used only to send newsletters and/or marketing materials via e-mail.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, phone number and postal information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example our couriers who need access to your postal address and order details.

What rights you have over your data

If you have signed up to our newsletter then you can unsubscribe at any time by clicking on the relevant link at the bottom of any e-mail received from us to remove your e-mail address from our system.

Your contact information

Write: Fulbeck Workshop, Unit 19A, Elms Farm, Frieston Heath, Grantham, Lincs, NG32 3HD.

Call: 07766399823

E-mail: theworkshop@fulbeckworkshop.co.uk